Frequency Asked Questions

Shipping Information

What Shipping Methods Are Available?

  • USPS Priority Mail
  • USPS First Class

Do You Ship Internationally?

  • Yes, $10 flat fee.
  • This flat fee cover up to $20 of the shipping cost.

Payment Information

What Payment Methods Are Accepted?

  • PayPal
  • Credit Card (Stripe)

Can I Pay At Events?

  • Yes, you can purchase during events.

Orders and Returns

How do I place an Order?

  1. Select the items at Add To Cart and go to Check Out.
  2.  Complete all information needed:
    1. Name + Last Name
    2. Shipping Info
    3. Phone
    4. Email
    5. Order Notes (Include any special request).

How Can I Cancel Or Change My Order?

  1. Collect your order information
  2. Contact us (include order information).

Do I need an account to place an order?

  • No, the system will create an account when you place an order using your email.
  • Create or modify your account at Account page (Recommended).

How Do I Track My Order?

  • You will receive an email with the order info.
  • You will receive an email with your tracking number as soon the order is completed.

Who should I to contact if I have any queries?

How Can I Return a Product?

  1. Collect your order information
  2. Contact us (include order information).